Overview
HarperRoam is committed to providing efficient and secure shipping for all orders placed with us. This Shipping Policy outlines how we handle the processing and delivery of your orders, exclusively through our Cash on Delivery (COD) service.

Order Processing Time
All orders are processed within 1 to 3 business days after order confirmation. During high-demand periods or special promotions, processing times may be slightly extended, but we always aim to dispatch your order as quickly as possible.

Delivery Method
We offer Cash on Delivery (COD) as the sole payment and delivery method. This means customers are required to pay in full and in cash upon receiving the product from our delivery partner. We do not accept any form of prepayment, digital payment, or credit/debit card transactions.

Shipping Coverage
HarperRoam provides worldwide delivery. Whether you’re ordering locally or from an international location, we aim to deliver our products to your doorstep wherever possible.

Estimated Delivery Times
Delivery times may vary depending on your location, customs processing, and other logistical factors. On average, you can expect:

• Local deliveries: 5 to 10 business days

• International deliveries: 10 to 21 business days

Delays may occur due to weather, customs inspections, or remote location access, but we strive to ensure timely delivery in all cases.

Delivery Attempts and Customer Availability
Our delivery partners will make one or more attempts to deliver your package. It is your responsibility to ensure that someone is available to receive the order and pay in cash at the specified delivery address.

If the delivery cannot be completed due to an incorrect address, lack of payment, or unavailability, the order may be returned to us, and you may need to contact our support team to arrange for redelivery.

Packaging and Condition
All items are carefully packaged to protect them during transit. If your package appears damaged or tampered with upon arrival, you may refuse the delivery and notify us immediately.

Undelivered Packages
In cases where the delivery is unsuccessful and the package is returned to us, you may contact us to reinitiate the shipping process. Additional delivery attempts will only be made upon confirmation and may be subject to reprocessing timelines.

Support and Inquiries
If you have any questions regarding your order status, delivery process, or would like to provide special instructions, please get in touch with our team.
Contact us at: [email protected]

Policy Updates
This Shipping Policy may be updated periodically. All changes will be reflected in the latest version made available to customers.